In a nutshell
- Job purpose: Bridge customer relations and internal project management
- Location: Gdańsk, Poland
- Date: March 2025
Main job actions & results
- Customer Success Manager
- Act as the first point of contact for customers after contract signing.
- Manage change requests and ensure a smooth process.
- Organize and host Factory Acceptance Tests (FATs) for customer visits.
- Handle logistics and documentation based on INCO-Terms (transportation, insurance, invoices).
- Internal Project Manager
- Align with the Production Manager to ensure on-time and budget-compliant project execution.
- Oversee in-house testing and ensure timely delivery of test reports to customers.
- Ensure all necessary certifications, documentation, and reports are complete and shared.
- Cross-Functional Communication
- Serve as the Single Point of Contact (SPOC) for the customer throughout the entire project cycle.
- Work closely with engineering, production, and quality teams to deliver the best results.
- Receive full support from internal teams to ensure project success.
Required skills & expertise
- Project Management Experience
Ability to develop, track, and execute project plans. - Strong Communication Skills
Proactive communication is key in this role. - Technical Affinity
Basic understanding of electrolyzer technology is a plus (training will be provided). - Fluent in English
Polish proficiency is a bonus. - Proficiency in MS Office
For documentation and project tracking.
Benefits
- Competitive salary
- Private medical care
- Life insurance
- Subsidized sports activities
- Support for professional training & courses
- Opportunity to work in a rapidly growing, sustainable industry
Join our team
At Exion Hydrogen, we pride ourselves on fostering a flexible and dynamic workspace bursting with opportunities for personal and professional growth.
While we cherish collaboration and teamwork, we recognize and value your unique skills and contributions. Your well-being is paramount to us, and while we are committed to achieving ambitious milestones, we believe a playful and positive attitude is vital.
At Exion Hydrogen, we promote a diverse workforce which embraces all social identities and is free of any discrimination. We commit to giving everyone equal access to opportunity regardless of race, sex or religion and create an environment that acknowledges and harvests different experiences, skills and perspectives.
Interested in being a part of our transformative journey? Apply today!